SHIPPING POLICY

  • Shipping and Delivery service only applied residents who live in Los Angeles County and Orange County.

  • Delivery fee for furniture and entertainment stuff may different, for details please refer to customer service.

  • For short-term rent items, $50 service fee for each service term.

RETURN & EXCHANGE POLICY
  • A 15% restocking plus a pick up fee (if applicable) will be charged on all items returned within 7 days. If you select other items of equal or greater value within 7 days, there will be no restocking fee. Only the pick up fee (if applicable) will be charged.

  • NO CASH REFUNDS. Refunds are processed after receipt of merchandise. Credit card refunds are made within 24 hours. Allow 72 hours for credit to show at your banking institution. Refund checks are mailed within 10 business days.

  • All sales are final on all Furniture and its related items.

  • All non one time pay-off orders only can be cancelled before order out of our storage otherwise a cancellation fee might be applied to the order. No cancellation accepted on orders during their leasing terms, only exchanges can be made under certain circumstances.

  • A company credit will be issued back to customers’ account on canceled short-term orders.